Question 1

What is the best way to contact us?

Accepted Answer

Send us an email at buddyandcoshop@gmail.com 
Send us a direct message on Instagram @buddyandcoshop
Reach out to us on Facebook, simply look up Buddy and Co Shop and message us there!

Question 2

Best way to take care of my items?

Accepted Answer

For bandanas we recommend spot cleaning or handwash in cold water and leaving it to air dry. Machine wash at your own risk.

Catnip Kickers are handwash only. Please keep in mind that there is catnip inside each catnip kicker and washing it with soap can affect the scent.

Question 3

What size should I choose?

Accepted Answer

Please refer to the Size Guide to ensure you are getting the right size for your pup! Please keep in mind that all bandanas are over-the-collar style. We are able to do custom orders if wanting a tie bandana.

Question 4

How do I get my pet posted on your website and social media?

Accepted Answer

We're so glad you want us to show off your fur-baby! We have three different ways you can send us pictures of your fur-baby enjoying their product! 
Send the picture to buddyandcoshop@gmail.com

Send us a direct message with a picture of your fur-baby on Instagram @buddyandcoshop

Reach out to us on Facebook, simply look up Buddy and Co Shop and message us a picture of your fur-baby

Question 5

Can I return my order?

Accepted Answer

As a small business, we are unable to accept returns. Many of our products are handmade or made to order, and we take great care in crafting each item just for you. For hygiene and safety reasons, pet products such as dog and cat toys are non-returnable once purchased, even if they are not handmade.

We appreciate your understanding and support of our small business!

FAQ

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FAQ

Frequently asked questions

What is the best way to contact us?

Best way to take care of my items?

What size should I choose?

How do I get my pet posted on your website and social media?

Can I return my order?

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